Now the credit memo that has been created, must be posted The Sales Credit Memo card is now filled in with all of the information from the posted sales invoice and the application tab has the relevant link to the original document which will then clear each other when posted. Click OK to copy the posted invoice to a credit memo.Leave the Recalculate Lines field blank.Place a check mark in the Include Header field.Select the posted invoice and click OK.field to see a list of the posted Invoices. Click the lookup button in the Document No.In the Document Type field, select Posted Invoice.field, select the customer that this sale applies to. The Lines FastTab is the details of the credit memo.The General FastTab information is the company information, which comes from the customer card.The general information and lines from a posted sales Invoice can be copied to the Sales Credit Memo by using the Copy Document function. The Sales Credit Memo has the same characteristics as a sales order or sales invoice.Press the Tab key to have NAV assign a number to the credit memo.

The New Sales Credit Memo card displays.

On the Ribbon, click New to create a new credit memo.

Note: You can also browse to the Sales Credit Memo by clicking Departments > Financial Management > Receivables > Lists > Sales Credit Memos.

In the Search field, type Sales Credit Memo and select the page from the drop-down list.The order was canceled, but the invoice was done.Ĭredit memos allow a sound accounting method to reverse an invoice transaction that was posted with some erroneous information.Faulty Goods – goods turn up and have production flaws, are damaged, or somehow the purposed for which they are meant, isn’t fulfilled.An error in Invoicing – wrong item, wrong customer, incorrect price, incorrect quantity.Several reasons exist for issuing a sales Credit Memo such as: A sales credit may be given to reverse a customer transaction which was completed.

Credit memo excel